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Last Updated: 4/12/2024
Wonder Nannies ("we," "our," or "us") is committed to protecting the privacy of our website visitors and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
Wonder Nannies is a nanny placement agency specializing in matching families with professional childcare providers globally. For data protection purposes, we are the data controller responsible for your personal data.
2. Data We Collect
We collect and process the following categories of personal data:
Personal Identification Information: Name, email address, phone number, and address.
Professional Information: Employment history, CV, professional certifications and diplomas, criminal checks and references (for candidates).
Family Information: Details about family preferences, location, and childcare needs.
Website Usage Data: IP address, browser type, pages visited, and other technical data through cookies.
3. How We Use Your Data
We use your personal data for the following purposes:
To provide and manage our services, including matching families with nannies.
To communicate with you regarding your inquiries, applications, or services.
To process payments, invoices, and contracts.
To comply with legal obligations.
To improve our website and user experience through analytics.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: When you explicitly consent to provide your data (e.g., signing up for our services or submitting an inquiry).
Contractual Necessity: To fulfill our agreement with you.
Legal Obligations: To comply with regulatory requirements.
Legitimate Interests: To provide, maintain, and improve our services.
5. Data Sharing and Disclosure
We may share your data with:
Families or Nannies and Staff: To facilitate the placement process.
Service Providers: For administrative, legal, or IT support services.
Legal Authorities: If required to comply with legal obligations.
Third Parties: Only with your explicit consent or as required for our services.
We do not sell or rent your personal data to third parties.
6. International Data Transfers
As Wonder Nannies International operates globally, your data may be transferred to countries outside the European Economic Area (EEA). We ensure that all such transfers comply with GDPR by using appropriate safeguards, such as standard contractual clauses or equivalent legal mechanisms.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods include:
Candidate information: Up to 3 years after the last engagement.
Family information: Up to 3 years after the last engagement.
Legal and financial records: As required by applicable laws.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request the deletion of your data ("right to be forgotten").
Restriction: Limit the processing of your data in certain situations.
Portability: Obtain and reuse your data across different services.
Objection: Object to data processing based on legitimate interests.
Withdraw Consent: Revoke consent at any time for data processing based on consent.
To exercise your rights, please contact us at hello@wondernannies.co.
9. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.
10. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Wonder Nannies
Email: hello@wondernannies.co
Phone: +33(0)767293330
Address: 50 Avenue des Champs Elysées, 75008 Paris, France
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
